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General settings
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  • General settings
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      Back to home
      1. Knowledge Base
      2. General settings
      • Get started
      • WhatsApp Business API
      • Frequently asked questions
      • Add channels
      • Channels
      • Messaging
      • Integrations & plugins
        • HubSpot
        • Zapier
      • General settings
      • Embedded Signup flow
        • Onboarding for the first time
        • Migrating from another solution provider

      General settings

      Everything from users to platform settings.
      • Add tags and labels
      • Add or remove users
      • Change Settings – Agent
      • Rights of an agent
      • Notifications
      • Add opening hours
      • Set welcome message or out-of-office message
      • Secure Export
      • User Roles
      • Smart routing
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      • Contact Support
      • Go to Customer Portal