Within the Saysimple platform, you can enable different types of notifications: sound notifications, browser notifications, and email notifications.
To set these up, go to Settings > User Settings. From there, you can choose which types of messages you want to receive notifications for.
In addition, there are standard notifications shown in the Saysimple browser tab: the number in the tab represents the number of new conversations in the “New” section.
Sound notifications
-
New incoming conversations in “New”
-
Any new response in conversations in “New”
-
When a conversation is assigned to me
-
New response in a conversation assigned to me
Browser notifications
-
New incoming conversations in “New”
-
Any new response in conversations in “New”
-
When a conversation is assigned to me
-
New response in a conversation assigned to me
Email notifications
-
Enter the email address where the notifications should be sent
-
New incoming conversations in “New”
-
When a conversation is assigned to me
-
New response in a conversation assigned to me