To make sure you’re fully prepared, use the following checklist:
Admin Access to Meta Business Manager You must have Admin access to the FBM account. |
Yes / No |
Meta Business Manager is Verified Your Meta Business Manager must be fully verified. |
Yes / No |
Display Name is Verified The Display Name of the account must be approved in the old BSP. |
Yes / No |
Phone Number Access You must have access to the phone number to receive a 6-digit PIN code via SMS or phone call. Remove any IVR if needed. |
Yes / No |
2FA Disabled You must check and confirm with your old BSP that Two-Factor Authentication (2FA) is disabled on the existing WhatsApp Business API client. |
Yes / No |
Business Website is Live Meta checks if the website listed in the Meta Business Manager > Business Info section is correct and live. If it isn’t, your account will go offline after the number is migrated. |
Yes / No |