If your plan allows it, you can add an extra WhatsApp channel to the platform. You can do this by going to settings → channels and clicking the button ‘Connect with Cloud API’.
To create a WhatsApp channel with the Cloud API option, you need:
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An admin user in the Meta Business Suite with full rights
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A phone number that can receive a verification code by text message or phone call
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A credit card that can be added as a payment method in the Meta Business Suite (used to charge template costs)
If you cannot provide a credit card, you can create a WhatsApp channel by selecting the button ‘Connect with Bird API’. With this option, you need:
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An admin user in the Meta Business Suite with full rights
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A phone number that can receive a verification code by text message or phone call
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No credit card is required
If you want to set this up, contact support@saysimple.com.